I really want customers to enjoy working with us. For that to happen we really need to exceed their expectations – and I believe we can. My role is to ensure customers get exactly what we’ve promised – high quality delivery that matches the vision we sell. But our vision isn’t an empty promise: it comes from approaching two decades of experience in energy markets. My passion is all about delivering on our customers’ behalf. I’ve been a part of these markets as they have moved and developed over the last 10-15 years. I’m determined to translate that understanding into superb delivery that delves into every detail and offers an experience that makes customers want to work with us time and again.