We are committed to certain principles and live them on a daily basis

Integrity & intent  Being true to our word and always being on our customer’s side

Ambition – We will be brave enough to challenge suppliers, government and regulators or to think big and wide for the benefit of our customers and the wider market

Growth – People are at the heart of our business and we will continually develop their skills for the benefit of our customers

Innovation – To identify, develop and deliver energy cost saving opportunities for our customer

Customer-centricity – This is at the heart of what we do

Delivering our promises – We do what we say we will do to deliver and exceed expectations